Privacy Policy

This Privacy Policy describes how InstallsExpress LLC (“InstallsExpress LLC,” “we,” “our,” or “us”) collects, uses, safeguards, and shares information obtained from visitors and customers (“Users”) who access our website (“Site”) or use our products and services.

By accessing or using our Site, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

We may collect personal information from Users in several ways, including when you:

• Visit our website
• Complete a contact form
• Register for an account
• Request a quote
• Place an order
• Participate in a survey or promotion
• Contact customer support
• Use other features or services available through our Site

Depending on the interaction, we may request information such as:

• Full name
• Email address
• Mailing address
• Telephone number
• Payment or billing information

You may browse portions of our Site without providing personal information. However, some services or features may not be available unless certain information is voluntarily provided.

Automatically Collected Information

When you visit our Site, we may automatically gather certain non-personal information, including:

• Browser type
• Device type
• Operating system
• Internet service provider
• IP address
• Website usage statistics
• Technical information regarding your connection

This information helps us better understand how visitors use our Site and allows us to improve its performance and functionality.

Cookies

Our Site may use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Remember user preferences
• Improve website performance
• Analyze website traffic
• Provide a more personalized experience

Most browsers allow you to disable or manage cookies through their settings. Please note that disabling cookies may affect certain features or functionality of our Site.

How We Use Your Information

InstallsExpress LLC may use the information we collect for purposes that include:

• Providing requested products and services
• Processing purchases and payments
• Improving our website and customer experience
• Personalizing content and services
• Responding to customer inquiries
• Providing technical or customer support
• Administering promotions, surveys, or special offers
• Sending service updates or requested information
• Delivering marketing communications when you have chosen to receive them
• Meeting legal and regulatory obligations

If you subscribe to our email communications, you may occasionally receive company announcements, promotional offers, product updates, or other information that may be of interest. You may unsubscribe at any time by following the instructions included in our emails or by contacting us directly.

Protecting Your Information

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Sensitive information transmitted through our Site is protected using industry-standard encryption technologies, including Secure Socket Layer (SSL) or comparable secure communication protocols where appropriate.

Although we strive to maintain strong security practices, no online transmission or storage method can be guaranteed to be completely secure.

Sharing Information

InstallsExpress LLC does not sell, rent, or trade your personal information to third parties.

We may disclose information under limited circumstances, including:

• To trusted service providers who assist in operating our business
• To vendors performing services on our behalf
• When required by law or legal process
• To protect our legal rights, property, or safety
• During a merger, acquisition, or sale of business assets

We may also share anonymous or aggregated information that does not identify individual users.

Third-Party Websites

Our Site may include links to websites operated by third parties. These websites have independent privacy practices, and we are not responsible for their content, policies, or security procedures.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

Live Chat Services

Our Site may provide live chat functionality through a third-party service provider.

The provider may process chat communications to deliver customer support and maintain service quality. Information collected through the chat platform is handled in accordance with the provider’s own privacy practices.

Technical information, such as system performance, response times, and operational statistics, may be collected to improve the service or comply with applicable legal requirements.

Google Analytics

We may use Google Analytics and related advertising features to better understand website traffic and visitor behavior.

Google Analytics may use cookies, anonymous identifiers, and similar technologies to collect information about how visitors interact with our Site.

We do not intentionally combine personally identifiable information with data collected through Google advertising products.

Google may change or update its analytics and advertising features from time to time. Accordingly, we reserve the right to enable, disable, or modify these features without prior notice.

Additional information regarding Google’s use of cookies and analytics tools, including available opt-out options, can be found on Google’s official websites.

Updates to This Privacy Policy

InstallsExpress LLC may revise this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

When updates are made, the revised version will be posted on this page along with the updated effective date. We encourage Users to review this Privacy Policy periodically to stay informed about how their information is handled.

Acceptance of This Policy

By accessing or using our Site, you acknowledge that you have read and accepted this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please discontinue use of the Site. Continued use of the Site after any revisions have been published constitutes acceptance of those changes.

Contact Us

If you have any questions regarding this Privacy Policy, our information practices, or your interactions with our Site, please contact 801-201-5449

Terms of Use

Terms of Use

Welcome to the website operated by Installs Express (“Company,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of our website (“Site”) and any products, services, or information made available through it.

By visiting or using the Site, you agree to comply with these Terms of Use. If you do not agree with these terms, please discontinue use of the Site.

1. Acceptance of These Terms

Your use of this Site signifies your agreement to these Terms of Use and any future revisions we may publish. We reserve the right to modify these Terms at any time without prior notice. Continued use of the Site after changes become effective constitutes acceptance of the updated Terms.

Certain portions of the Site or specific services may also be subject to additional terms or guidelines, which are incorporated into these Terms by reference.

2. Availability of Services

Installs Express provides this Site and its services on an “AS IS” and “AS AVAILABLE” basis.

We reserve the right to:

• Change, update, suspend, or discontinue any portion of the Site;
• Remove or modify content;
• Limit access to certain features;
• Interrupt service for maintenance or operational reasons.

We are not responsible for delays, interruptions, loss of data, or the unavailability of any feature or service.

3. User Accounts

Some features may require you to create an account in the future.

If registration is required, you agree to:

• Provide accurate and current information;
• Keep your information updated;
• Meet any applicable minimum age requirements;
• Comply with these Terms of Use.

You are responsible for maintaining the confidentiality of your account information if an account becomes available.

4. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

5. Site Access

At this time, visitors are not required to create an account or use login credentials to access most areas of the Site.

We reserve the right to introduce registration or authentication requirements at any time.

6. Acceptable Use

You agree to use this Site only for lawful purposes.

You agree that you will not:

• Violate any applicable law or regulation;
• Upload or transmit malicious software, viruses, or harmful code;
• Interfere with the operation or security of the Site;
• Harass, threaten, or abuse others;
• Post defamatory, fraudulent, misleading, obscene, or offensive material;
• Impersonate another person or organization;
• Collect personal information about other users without authorization;
• Send spam, unsolicited advertising, chain letters, or similar communications;
• Use the Site to promote commercial activities without our written permission;
• Infringe upon copyrights, trademarks, patents, trade secrets, or other intellectual property rights.

You are solely responsible for any content you submit or share through the Site.

7. User Content

If you submit comments, reviews, suggestions, photographs, documents, or other content to the Site, you retain ownership of your material.

However, by submitting content, you grant Installs Express a worldwide, non-exclusive, royalty-free license to use, reproduce, publish, distribute, display, modify, and otherwise utilize that content in connection with operating and promoting the Site.

You represent that:

• You own or have permission to submit the content;
• Your submission does not violate the rights of any third party;
• Your content complies with these Terms.

We reserve the right—but have no obligation—to remove or refuse content that we determine violates these Terms or applicable law.

8. Third-Party Services

The Site may contain links to third-party websites, products, or services.

These third parties operate independently, and Installs Express does not control or endorse their content, products, or business practices.

Any interaction you have with third-party providers is solely between you and that provider.

9. Indemnification

You agree to defend, indemnify, and hold harmless Installs Express, its owners, officers, employees, contractors, affiliates, representatives, and business partners from any claims, damages, liabilities, costs, or expenses—including reasonable attorney fees—arising from:

• Your use of the Site;
• Your violation of these Terms;
• Your submitted content;
• Your infringement of another person’s rights;
• Your violation of applicable law.

10. Disclaimer of Warranties

The Site and all information, services, and content are provided without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, Installs Express disclaims all warranties, including but not limited to:

• Merchantability;
• Fitness for a particular purpose;
• Non-infringement;
• Accuracy;
• Reliability;
• Availability;
• Security.

We do not guarantee that the Site will operate without interruption, errors, viruses, or other harmful components.

Any reliance on information obtained through the Site is at your own risk.

Some jurisdictions do not permit certain warranty exclusions, so portions of this disclaimer may not apply to you.

11. Limitation of Liability

To the fullest extent permitted by law, Installs Express shall not be liable for any indirect, incidental, consequential, punitive, special, or exemplary damages arising from or relating to:

• Your use of the Site;
• Your inability to use the Site;
• Unauthorized access to your information;
• Third-party actions or statements;
• Loss of profits, business opportunities, data, or goodwill.

Where liability limitations are restricted by law, our liability will be limited to the maximum extent permitted by applicable law.

12. Intellectual Property

Unless otherwise stated, all content on this Site—including text, graphics, logos, images, software, designs, and other materials—is owned by or licensed to Installs Express and is protected by intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.

Nothing contained on this Site grants any license or ownership rights unless expressly stated.

13. Copyright Concerns

If you believe material appearing on our Site infringes your copyright or other intellectual property rights, please contact us with sufficient information to investigate your claim.

14. Governing Law

These Terms of Use shall be governed by the laws of the State of Utah, without regard to conflict of law principles.

Any legal action relating to these Terms or the use of the Site shall be brought exclusively in the appropriate state or federal courts located within Utah.

15. General Provisions

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision in the future.

Any legal claim relating to your use of the Site must be filed within one (1) year after the claim arises, unless a longer period is required by applicable law.

Installs Express may transfer or assign its rights or obligations under these Terms without restriction. Your rights under these Terms may not be assigned without our written consent.

Contact Information

If you have questions regarding these Terms of Use, please contact 801-201-5449